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Located near Bell Road & 43rd Ave.

Call 623-552-2155 Schedule Appointment

Home » Contact Lenses and Eyeglasses in Phoenix, AZ » Eyeglasses » Frames and Lens Satisfaction Promise

Frames and Lens Satisfaction Promise

“Advanced EyeCare Center promises within 100 days from the date of purchase you can love them; exchange them for a frame or lens up to an equal value; or even return then for a refund.”

This policy is limited to 1 frame/lens restyle per purchase during the covered period.

WARRANTY ON FRAMES AND LENSES

  • All current frames have a FREE 1-year manufacturer’s warranty, from date of purchase, against manufacturer’s defects and normal wear and tear. We will repair or replace any defective frame or worn out part FREE of charge.
  • Premium lens coatings have a separate manufacturer’s warranty against defects and visually significant scratches and will be replaced FREE of charge for up to 1-year from date of purchase.

EXTENDED WARRANTY

  • Damage due to neglect, accidents, misuse, “the kids broke them”, or “I sat on them”, and including any other non-manufacturer’s defect will be replaced at a 50% discount off the current price for 1-year from the date of purchase.
  • Lens replacements will be made in the original prescription and materials. Frames can be replaced when the original frame is returned and is beyond repair. Lost or stolen glasses are not covered by the manufacturer’s or extended warranties.Standard un-coated lenses do not have a manufacturer’s warranty.

OTHER FRAME/LENS SERVICES

  • The Visioffice® System is an all encompassing measuring system which allows our eye care team the ability to obtain every possible parameter required for modern lenses – up to 100 times more accurate than traditional eye wear measurements. We can create a truly personalized lens for you.
  • Discounts on additional glasses and/or sunglasses.
  • Highly trained optical staff.
  • Verification of prescription accuracy and quality of workmanship.
  • Unlimited adjustments.
  • Troubleshooting any problem that may occur with our eye wear.
  • Minor repairs and adjustments beyond the 1-year Manufacturer’s and Extended Warranties. Charges may apply for more significant repairs and replacement parts.
  • Quality case to protect your glasses when they aren’t on.
  • Optical quality cleaning cloth.
  • Optical quality lens cleaning solution.
  • Discounts on refills of lens cleaning solution.

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For the upcoming Thanksgiving holiday, we will be closing at 1 pm on Wed. Nov 22, and will be closed Thurs. – Fri. Nov 23-24.